Co-responding: from You to Me 1

Below our imaginary friend responds to the letter from Me to You.

Man sitting on a bench with his back to the viewer.

Hi, great to hear from you. 

Sorry it’s taken so long to reply. Things and stuff, you know? And I’m not very good at correspondence, or keeping up with people, or, you know, having friends… (is that very male of me?) 

So, I hear on the grapevine that you have a new job? I saw it advertised and immediately thought of you – precisely because of those qualities you mentioned: creative, thoughtful, compassionate, and indeed challenging (in the good way!). It looked so right but wasn’t sure if you’d go for it. Congratulations, of course, and I’m sure you’ll smash it, interpretive dance and all. 

I’m jealous if I’m honest. Yes, there is shit everywhere, but at least you will have new shit, in a new context, with new energy. Here we have been restructured (again), with new admin (again), and I’m frankly exhausted and struggling for motivation. Maybe I shouldn’t care so much, maybe I should just let the incompetence and the politics of the University play out, keep my head down, work away on AD stuff and switch off more. I totally get what you mean about people pretending, especially taking credit for things they didn’t do, puffing themselves up in front of managers, saying the right thing in front of the right person… and generally being a man. 

Is AD a women’s world? I’m not sure, I’d never thought that – or at least I’ve never put it in those terms to myself. I suppose the closest I’ve got to thinking about this is about balance – ‘isn’t it good to have a team that’s balanced, so it helps us connect with lots of staff’. Gender is part of that, but plenty other things besides. I always felt, when we worked together, it was a good balance as you could do the fun, exciting, boundary pushing stuff while I was the boring curriculum design, practical, remember the outcomes guy.  

Sorry to be such a drag! I’m worried about the future, about what I will now have to do. I’m not a ninja either! But don’t go round telling people I’m kind or gentle – it will ruin my look… 

If you would like us to publish your response to any of the letters to our imaginary friends, please send your letter to lacunae1@gmail.com.

Letter from Bernadine to Toni

The letter below is the third in a series of four letters we have written to our imaginary friends – fictional but inspired by our letter writing research project.

Dear Toni,

It was lovely to hear from you and to know that there haven’t been too many repercussions from your restructure. The new boss sounds like she might have a few promising ideas after all?? 

I’ve just had an email from a colleague that has left me floundering and I’m sure I remember you talking about something similar so I thought I would get in touch. Rather than pinging it across in an email or calling you, I wondered if the act of writing it to you then waiting for a response (no pressure!) would help me formulate my ideas.  

Anyway, this colleague is a non-native speaker of English and a brilliantly committed teacher with a lot of experience teaching both here in the UK but back in her home country too. I’d noticed when I did her teaching observation a couple of years ago that there was a small group of students in her class who were behaving oddly. They were whispering and passing notes around to each other, one was just staring at his phone constantly and one girl was even swinging on her chair back and forth. I don’t think XXX noticed this as this group were right the back of an exceptionally large and very full lecture-type space. Quite unimaginable in these covid-times… will we ever be in a huddle again??? Anyway, I digress… So, I was troubled by the disrespect these students were showing towards XXX. I could feel the tension at the back of the room as other students stiffened and tried to ignore the disruption. I was annoyed on behalf of XXXX because of this disruption but also for me, at their arrogance even when a stranger member of staff was in the room, they were oblivious. I thought long and hard about how to broach the subject in our debrief following on from the teaching observation, and I know this is something we’ve spoken about a lot in the past: our feelings of responsibility towards our colleagues in this role. I may even have spoken of this before because although I was shocked by this behavior, it was only the first of many similar displays I’ve borne witness to in the last couple of years. In fact, this treatment of a lecturer who is a non-native speaker of English by a group of young (white) Scottish students shames me deeply still. What is wrong with our society if this is seen as acceptable? Or, taking the question differently and moving away from my initial teacher-y response into more of an academic developer response: what can we do in the university sector to support our colleagues, non-native speakers of English, who are facing daily acts of racial and/or micro-aggressions in their classrooms?  

This colleague has now encountered some blatant racism in an essay she was marking and is not sure what do to about it so has come to me for guidance. As is so often the case with these kinds of dilemmas, I feel torn as an academic developer. Part of me wants to scream and rage at the madness of it all and yet I know I need to maintain my professional mask so she trusts me to respond in a way that enables her to vent and I will absorb. I also need to offer advice that will protect her legally, institutionally when all that I really want to say would only provoke an act of violence. Oh dear. Help? 

Your old friend and colleague, 

Bernadine

Co-responding to change

If you would like to respond to any of the letters as a way of reflecting on your practice, simply pen a reply to one or more of the letters – keep it private to use for your own reflections . . . or send it to us (lacunae1@gmail.com ) and we will post it on the blog (anonymously if you would prefer)!

This link will take you back to the main blog post where you can access the three other letters.

Letters from a plague year: co-responding to change with reflective storying

In January 2020 the blog team began exchanging letters reflecting on the ways in which our lived experiences of academic development shaped our professional identities. We were attempting to create a methodology for reflection that liberated us from professional norms and expectations through an epistolary exchange. We were looking for an ‘uncanny encounter’, but what we got was a global pandemic, complete with learning and teaching challenges that reshaped our practice. We reflected on these challenges in the 24 letters exchanged between January and July, and you can read about our analyses of these data in the journal article ‘It’s all fun and games until someone loses an ‘I”

An open envelope with purple flowers inserted.

In the article we conclude that, in times of uncertainty, the reflective stories we tell can be powerful, particularly when this reflection takes place as a collaborative process. We believe there is something liberating in representing our professional selves to the people we trust.

We would like to invite you to join our epistolary circle!

Each of the blog team has written a letter to an imaginary friend, and you can access these via the links below. If you would like to respond to any of the letters as a way of reflecting on your practice, please do send us your responses (lacunae1@gmail.com )  and we will publish these on the blog (you can remain anonymous if you would prefer).The letters:

Letter from Me to You

Letter from Persephone to Amica

Letter from Bernadine to Toni

Letter from Mellifera to Cerana

Letter from Me to You

The letter below is the first in a series of four letters we have written to our imaginary friends – fictional but inspired by our letter writing research project.

Hello you!

Thanks for your letter – it was worth the wait…wasn’t that hard was it? You are such a man! 😉

Anyway, like you I have had a bumpy few months at work. As you know, I’m pretty miserable so I’ve been back on the job hunt. It’s been a while, wow things have changed!

Turns out it’s not enough to be a really good academic developer now. No, you need to be a people manager, a curriculum designer (hyflex obvs), process expert, IT support, policy writer, coach…the list goes on. No one wants an old-school academic – good teaching experience mixed with an inquiring mind and bunch of research skills. As a result, I’ve spent hours repackaging the qualities and capabilities I have to address a growing list of weirdly macho criteria. No longer am I a warm, compassionate, articulate, caring, reflective, creative, thoughtful, critical, evaluative educationalist…no, I am a professional services ninja – an Agile, conflict resolving, KPI driven, rebellious, strategic, media hungry, communications guru who thrives under pressure. Bah! Where did the interpretive dance go?

All I really want is to work on a nice team and have an impact at the coal face – not that hard is it? I want to make good resources, teach staff new ideas and approaches, drive inquiry and innovation, model good practice, push boundaries occasionally – all this can change how education is for this and future generations of students.

Is the problem that the qualities we have (always valued) are soft and fluffy and somehow losing currency? What was that article which described Ac Dev as a feminine/caring profession, do you remember? Yet the reality is that these are f%$*ing hard to pull off well. And by well, I mean with authenticity and integrity. I’m getting sick of people who pretend. They’ve cleverly picked up the keywords – compassion, collaboration, community and plaster it all over their LinkedIn profiles. But I don’t see it in the cold light of day…increasingly I see meanness, incompetence and selfishness. Is this the game we have to play? Where is the honesty in that? 

I am lashing out of course – on the whole our tribe are a good bunch! How then is the job market shifting in this direction? Is it the Millenials taking over…or is it just another painful example of bad management meddling? Or am I just very out of date – is this the new (postpandemic) university? It is an Aussie thing or are you seeing it too?

How do you feel about all this, I wonder, as a man in what some might argue is a woman’s world? LOL!  Do you find that offensive or objectionable – or maybe you see it as a man’s world (we are still surrounded mostly by white, middle aged male execs after all!)? Maybe you have always understood and translated your qualities in this way, shaped your identity around the harder, more tangible things? I dunno – I have never interviewed you for a job 😉 I value you for your kindness, gentleness, emotional intelligence – yet soft you are not! 

Sigh, it is exhausting. What toll, I wonder, does all this take on our own health, identity, careers? Constantly feeling like we have to justify our profession, fight for recognition, survive another restructure…I found out just recently how this can take your feet from right under you. Does that make me weak? 

Anyway, I am sure my perfect job is out there somewhere. In the meantime I can and should be grateful for the one I have. It ain’t all bad – there is so much about this year that has changed our world for the better…flexible working, more inclusive practices etc. In many ways, it is a better place for being heard. What do you think?

I hope your days are looking a bit brighter now Spring has sprung. I’d love to hear more about your new boss and your new projects!  Let’s hope she’s not a big disappointment like you-know-who!  Write soon and tell me your stories.

Love and pastries (how I miss our morning coffee chats!),

Me.

Co-responding for change

If you would like to respond to any of the letters as a way of reflecting on your practice, simply pen a reply to one or more of the letters – keep it private to use for your own reflections . . . or send it to us (lacunae1@gmail.com ) and we will post it on the blog (anonymously if you would prefer)!

This link will take you back to the main blog post where you can access the three other letters.

Responses to this letter

From You to Me 1

Letter from Mellifera to Cerana

The letter below is the last in a series of four letters we have written to our imaginary friends – fictional but inspired by our letter writing research project.

A jar of honey and a honey spoon.

Dear Cerana,

Congratulations on getting the job!! And welcome to the bright side 😊

You wrote that you were amazed that they appointed you when you haven’t held an academic/educational developer role before – I’m not! When I looked at the job specification you sent when you asked for the reference, I could see that you had all the relevant experience even if you have never had the specific job title. One thing you will discover is that the role varies such a lot across institutions, and people come to it from so many different backgrounds. We truly are the mongrels of the academic world! Although nowadays we would probably be referred to by some portmanteau-designer-dog term rather than plain ‘mongrel’. I wonder what that could be? Ideas in your response please!

It’s understandable that you feel nervous starting this new role – and I wish I had neat answers to some of the questions you posed in your letter. Sorry! For what it’s worth though…some thoughts in response to your questions…

Yes, we probably do say the word ‘pedagogy’ quite a lot! But no more than other disciplines say their totem words/phrases, and probably with the same objective. To mark out some boundary of expertise and knowledge. You link the term to ‘theory’, and worry about the depth of your understanding of these theories. I suspect you know more than you think you do if you consider all the work you have done (and written about) on course design and supporting colleagues with their teaching. It’s just that before this theory was just one strand of your work and now it will become a central focus. One bit of advice – keep up with your reading/research as you would do in any other academic job. Those good habits you developed as a researcher will stand you in good stead – Zetoc is your friend 😊 But also remember to look out for that aspect of the work that makes your heart sing! You need to make space for that. Do you have any thoughts about what that aspect of teaching and learning that might be?

You mention that you worry about your role in supporting institutional education initiatives, some of which you think are a bit dubious in intent. In HE policy, as in other sectors, there can a tendency to reinvent the wheel, with people rediscovering issues/concerns and pitching their solutions as the next big thing. If you keep up with research in the core areas of teaching and learning you can more easily see these Emperor’s new clothes for what they are and recognise that you do have the expertise to advise and support. Of course, there will be those who accuse (too strong a word?) you of supporting ‘management’ in the latest fad, but as long as you know that your work has sound foundations, it’s best not to take those accusations to heart. And, in my experience, you can often be in a better position to resist and subvert anything that is truly problematic if people don’t feel that your first reaction is always to criticise. Keep in mind that those who spend a lot of time telling everyone about their resistance/radicalism/criticality often have less time to actually get that work done 😊 You must have had to use different (more subtle?) kinds of influence to bring about change in your previous roles. Could be good to reflect on those incidences in a letter to me 😊 and think about how you could apply the same approach again.

You mention in your letter that you are worried you might miss carrying out research – both doing the actual research and being a part of networks. Really don’t worry about the networks issue. Academic developers are great at this! And be prepared for a much greater commitment to sharing resources/ideas etc. than some other academic environments. As for the ‘doing research’ part, it might often take a different form than you are used to, but you can continue to research. Sometimes you can end up doing projects that feel quite instrumental – back to the influence of institutional initiatives again. But there are plenty of ‘What is…?’ topics to explore, and your experience as a qualitative researcher will be invaluable in this regard. The discipline and skills needed to carry out rigorous qualitative research in other settings are just as important in academic development work. Are there any particular areas you think you might like to research? Would you be looking for partners? I can probably help with ideas/contacts. Let me know.

Look forward to hearing from you again soon.

Mellifera

Co-responding to change

If you would like to respond to any of the letters as a way of reflecting on your practice, simply pen a reply to one or more of the letters – keep it private to use for your own reflections . . . or send it to us (lacunae1@gmail.com ) and we will post it on the blog (anonymously if you would prefer)!

This link will take you back to the main blog post where you can access the three other letters.

Letter from Persephone to Amica

The letter below is the second in a series of four letters we have written to our imaginary friends – fictional but inspired by our letter writing research project.

Photo by Markus Spiske on Unsplash

Warwick, 15 April 2021

Dearest Amica,

So lovely to receive your letter – a gleam of light in the darkening day (a very unseasonable sky today). I can’t quite believe that it’s snowing in April! Although, not quite believing in April snow is apparently a clear denial of the data (isn’t there an oft-cited fact that we are more likely to have a white Easter than a white Christmas?) Instinctive feeling that the world is somehow off-kilter but really our expectations are awry. Is there a metaphor there for higher education? Probably – but I’m sure I’m too exhausted to find it  . . . . 

But then again Easter moves doesn’t it. (Never quite understood the mutability of Easter). Anyhow, assumptions or expectations or no: it is snowing and I was glad to see your letter, so there we are. 

Perhaps it is some sort of pathetic fallacy that the weather this Spring seems quite unSpring-like. Lots of sunshine but freezing – somehow pulls all hope out of the air (a different sort of chilling effect – another metaphor?) Thinking back to this time last year, which I remember bathed in glorious sunshine which seemed to promise a summer filled with long hot days. I’m sure this prompted my enthusiasm for lockdown self-sufficiency (a la Good Life). They say that gardening is an investment in the future (‘they’ being Monty Don obvs), and planting seeds seemed somehow to be a sort of unlocking maybe?* We were locked down, but looking forward, and also perhaps somehow a liberation from the day-to-day of work. Working from home, but both the home and the work were different because I had time to faff about with seeds, and watch the tulips come up, and experience place (and ‘at homeness’ differently). But writing that sounds so at odds with the workload, I remember more than frantic panic though, busy-ness seemed less performative somehow – authentic busy-ness if you can have such a thing. And thinking back to all the stuff we produced workwise! Utterly amazing! 

Sadly can’t say the same about my home-grown produce which was lacking to say the least. My optimistic Mediterranean vegetables didn’t stand a chance! Final yield was four substandard aubergines at the end of September rather than the bumper harvest promised by sunny April. Twenty dolls-house sized green peppers sat in a bowl on the kitchen worktop for a bit (seemed a shame to waste them) before finding their way to the green bin. The amount of time and money I spent on finding scarce compost, seeds, and other garden requisites meant that every bloody aubergine cost about £30. Honestly, I could have bought 50 aubergines. I don’t even like aubergines.   

Not sure whether I can ascribe the failure of my gardening experiments to my own lack of expertise/greenfingers, or the hostile climate– or perhaps just misplaced confidence that favourable conditions would remain favourable (. . . that long hot summer never quite materialised did it)? 

Anyway, I’m keeping going with it – I’ve invested in a bit of proper kit (no more refashioned milk cartons, cake boxes, or toilet roll tubes) so at least it looks more professional. Seeds are bog standard/common or garden varieties rather than the niche ones I found in fancy farm shops during lockdown (black tomatoes with a hint of smoky sweetness anyone?). I’ve also thrown in a few mystery leftovers salvaged from last year’s pitiful harvest. I don’t feel the same sense of adventure or exhilaration – seems a bit more workaday – and I’m weirdly less invested in success now that I know the supermarket system won’t collapse and we won’t be forced to live on our wits/aubergines in a desperate apocalyptic battle for resources. They are growing (but not sure I really care . . . .?) Interestingly, the mystery seeds have rapidly grown into mystery plants . . . . and are literally shooting up like beanstalks!!! (Narrator: they were in fact beanstalks.) 

I suppose I should write about work! Do I want to write about work? Do you want to read about work? Have we all had quite enough of work for the time being?  

Answers on a postcard to . . . . 

To be honest, there isn’t much to report – same old same old. Lots of (identikit) initiatives endeavouring to identify what should happen next – post-pandemic, new normal, blah blah blah. To be honest I’m not entirely sure anyone’s heart is still in it. What’s happening at your place? Tell me all your news! Quick, term 3 will be over before we blink!  

Love,  

Persephone 

* apologies for obviousness of metaphor (epistolary equivalent of overused stock image of sprutting seedling) 

Co-responding to change

If you would like to respond to any of the letters as a way of reflecting on your practice, simply pen a reply to one or more of the letters – keep it private to use for your own reflections . . . or send it to us (lacunae1@gmail.com ) and we will post it on the blog (anonymously if you would prefer)!

This link will take you back to the main blog post where you can access the three other letters.